Can I ship outside the United States?
No. Vendors cannot ship outside the U.S. at this time. Special circumstances - yes but contact us.
We are working diligently behind the scenes to allow vendors and producers to expand and ship internationally. Something to look forward to........
How does delivery and shipping work on Bevv?
We partnered with UPS and 2 local on-demand delivery companies (UPS portfolio companies) that handle the carrier service. There are a couple of ways that we/you (us) can handle the shipping side of UPS.
You can be put on UPS Smart Pickup and we have built that into our system
You can drop the ...
How does on-demand delivery on Bevv work?
On-demand delivery is simple:
Vendor is notified via email and SMS
Consumer is notified via email and SMS
The delivery driver comes to your taproom to pick up the product
The consumer is able to track the whole process via their phone or web
The driver will come into your taproom like any other...
How to add or delete a product on Bevv?
To add a product login to your vendor dashboard with your email and password: https://bevv.com/login/
Once logged in - if you aren't taken to your vendor page, scroll to the bottom of the site and click the word vendor login (voila!).
Click on the upper left where it says 'Product'.
Click on the...
I don't have time to package the products? What should I do?
Firstly you definitely have time to package your products. For carrier service - (products that need to be shipped) - for ground shipping, we work with UPS using UPS Smart Pickup. Once you have signed the agreement with UPS, you will be added to the UPS local route and they will stop by 3x week o...
What are the delivery hours of operation regarding on-demand and carrier delivery?
We are open when our partners are open, and each store has different hours of operation. On-demand delivery is available 1-hour after open and up until 1-hour before close based on hours of operation.
For courier delivery (not on-demand), if an order is placed after open hours, it will be picked...
What if no one is available at the delivery location to receive the order? UPS store dropship...
We cannot leave orders unattended for any reason. A person 21 years or older with a valid government ID must be present to receive the order. Bevv has formed relationships with reputable business partners which provide for mandated verification of identification and age-gate checking.
What to do if multiple packages are needed for a single order?
If multiple packages are needed to package one order, simply print out the label as many times as the number of packages. The same label can be used to bundle orders.
Example: You receive an order for 9 - 4pks and need to put them in 3 boxes, simply print out 3 of the same label - 1 per box.
Where can I find shipping, packing, and packaging materials?
Please find the following suggestions to get you started:
Basic shipping materials can be found here: https://bevv.zendesk.com/hc/en-us/articles/219586147 (https://bevv.zendesk.com/hc/en-us/articles/219586147)
Uline: https://www.uline.com/ (https://www.uline.com/)
Concerns with regard to produ...