We cannot leave orders unattended for any reason. A person 21 years or older with a valid government ID must be present to receive the order. Bevv has formed relationships with reputable business partners which provide for mandated verification of identification and age-gate checking.
For Local, On-demand Delivery:
If no one is home or no one over 21 is present at the location, your order will be returned to the store. You, the consumer, will be responsible for the return fee equal to the cost of delivery, and a restocking fee of $5. Please be home or at your delivery destination during your delivery window.
For UPS Delivery
UPS will make a few attempts and is required to leave a note. Worst case they should bring the product to the local UPS facility. We have heard of situations where UPS simply returns the product. If that happens, let us know right away.
We do offer drop-off locations at partner UPS stores. During checkout, you will be given the opportunity to choose a pickup location nearest to your home. This will save you from having to forfeit your purchase should you not be home to sign for your order.
We have learned that the majority of UPS stores and dropship locations are independently franchised and owned and may charge a fee that is not associated with UPS, Bevv, or the shipping fee. This has come to our attention and should be used as a last resort. Please contact your local UPS store prior to using their dropship delivery location, if cost is an issue. The fees vary from location to location.
We recommend having products delivered to your office or home to avoid any extra fees or contacting the UPS store nearest you prior to using their service.